Free Online Webinar

From Referral to Care: Closing the Gap for Complex Behavioral Health Referrals

Behavioral health access is about more than finding an available appointment. For patients with more complex needs, a referral must connect them to clinically appropriate care — and make it easier for them to take the next step.

Date
Thursday, September 10, 2026
Time
1:30–2:00 PM ET10:30–11:00 AM PT
Location
Live on ZoomLink emailed after you register
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Thursday, September 10, 2026 · 1:30–2:00 PM ET (10:30–11:00 AM PT)

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About this webinar

Closing the gap between referral and treatment

Join Conor O'Neill, PhD, Senior Director of Therapy Programs at Brightside Health, for a practical look at how care teams can help close the gap between referral and treatment. We'll explore what effective access looks like for patients across acuity levels, how Brightside supports patients after a referral, and how referring teams can maintain visibility along the way.

You'll also see how Brightside's EHR connection tool makes referrals easier by allowing care teams to refer patients directly from their existing workflow — without a technical build. We'll walk through what that referral experience looks like for both patients and referring providers.

What you'll take away

An inside look at how referrals become care

Conor will unpack Brightside's clinical model and referral process end to end — with time for your questions live.

1

What meaningful behavioral health access requires for patients with complex and higher-acuity needs.

2

What happens after a Brightside referral, from scheduling and clinical matching through engagement in care.

3

How referring teams stay informed about patient progress and referral status.

4

How eligible care teams can refer directly from their EHR — without a technical build.

Who you'll learn from

Meet your speakers

COConor O'Neill, PhD

Conor O'Neill, PhD

Presenter

Senior Director, Therapy Programs, Brightside Health

HDHank Dickey

Hank Dickey

Moderator

Partner Growth Associate, Brightside Health

Save your seat before it fills up

Join us live to see a smarter behavioral health referral workflow in action — and bring your questions for the Q&A. Can't make this date? Register anyway and we'll keep you posted on future sessions.

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